Fix QuickBooks Encountered a Problem When Sending Your Usage Data Error


Are facing QuickBooks Payroll Update Error: Unable to send usage data? If so, this article will definitely come to your rescue. This error can be due to incorrect date and time on the system or due to a duplicate accountant copy. To know about the factors leading to this error and the solutions to fix Unable to send usage data error, go through the full length of this article.

Factors that led to Unable to Send Usage data Error

  • If your system's time zone is set incorrectly.

  • If you duplicate a copy of the accountant.


Easy Methods to Root out QuickBooks Unable to Send usage Data Error

To resolve this error, you can try the following steps:

Method 1: Repair the Payroll error when sending data usage

  • Run QuickBooks and select the 'Employees' option.

  • Next, select "My payroll service," and then followed by choosing "Manage service".

  • Select the 'Edit' option.

  • Uncheck the box next to "Open Payroll Setup."

  • Once that's done, click "Finish."

  • Now, click on the 'Employees' and select the "My Payroll Service" option.

  • Follow up by clicking on "Send Usage Data."


Method 2: Verify date and time of the PC

  • Right-click the time and date option on the taskbar.

  • To change the time or date if it is inaccurate, click on the 'Adjust date/time' option.



  • Click the 'Change date and time' tab to continue. 

  • Set the time and date correctly. 

  • Then, click on 'Ok.'

  • After that, click the "Change Time Zone" option, select the appropriate time zone, and then click "Ok" to save the changes.


Method 3: Look for an Accountant's copy.

  • Initiate by clicking on 'Edit'.

  • After that, select the 'Find' option. It can be opened by pressing the 'Ctrl + F' keys together.

  • Click on the 'Advanced' tab.

  • Then select the "filter Detail Level" option and tap on "Summary only."



  • Select 'filter online status.'

  • After choosing the filter Online Status, click "Online to send."

  • Click on the posting status filtering option.

  • Hit on the Find button.

  • If you discover any paychecks, delete them and send a copy to Intuit. 


Conclusion

The troubleshooting approaches discussed in this blog should aid you in fixing QuickBooks Unable to send usage data error. If the error bothers you again, all you need to do is call our QuickBooks payroll error support experts at the helpline i.e., 1-800-761-1787.

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