How to Fix QuickBooks Payroll Update Error 15102?

 

QuickBooks Error 15102 is a common update error that occurs when users try to update their QuickBooks program. This error is a subset of the Error 15xxx series which is specifically restricted to QuickBooks update process.  This thorough blog shall take you into the depth and apprise you of the multiple troubleshooting solutions for the easy resolution of QuickBooks Error 15102.

Causes And Signs of QuickBooks Error 15102

Highlighting Causes that trigger QuickBooks Error 15102

• QuickBooks operating in the multi-user mode.

• Incomplete previous installation of QuickBooks.

• Poor internet connection.

• Not logged in as the system administrator.

Signs that can indicate QuickBooks Error 15102

• Error notification stating "Error 15102: Failed to reset update" appears on the screen.

• Unable to update the QuickBooks subscription.

• QuickBooks experiencing frequent freezing, especially when proceeding with the update process.

Update solutions to up-stem QuickBooks Error 15102

Solution 1: Tuning on the Single User Mode

• Open QuickBooks.

• Hit on the File tab.

• Click on the Single User option.

• Proceed by hitting the Help menu.

• Make a choice for the "Update QuickBooks Desktop" option.

Solution 2: Verify the Shared Download Location

• Run QuickBooks.

• Advance to the Help tab.

• Tap on the F2 key. This will reveal the Product Information window.

• Check the location where the downloaded file is saved.

• Make a move to the Help tab.

• Next step requires clicking on "Update QuickBooks."

• Tap on the Options tab and verify the download location.

• Change the shared download location if necessary by clicking "Yes" for shared download.

• Conclude by clicking on Save.

Solution 3: Employing other Drive Letter

• Run QuickBooks as an admin.

• Following that, user needs to tap on the Help tab.

• Hit on "Update QuickBooks."

• Tap on Options.

• Head to the Settings tab.

• Turn off the shared download.

• Soon after, re-enable the shared download.

• To end the procedure, hit on Save.

Solution 4: Log in as an Administrator

• Click on the Start button.

• Select the Switch User option.

• Choose the user account with admin privileges.

• Log in to the account.

• Run QuickBooks "as an administrator".

• Attempt to update QuickBooks again.

Solution 5: Access the Safe Mode

• Open the system configuration window by typing "msconfig" in the start menu.

• Click on the box beside "Selective startup and Load services."

• Reboot the computer and repeatedly press the F8 key.

• Choose "Safe Mode with Networking."

• Hit Enter.

• Now, navigate to the Intuit website.

• Opt for the QuickBooks product and year.

• Now, download the updates and install them.

Conclusion

These troubleshooting steps should help you fix QuickBooks Error 15102. If you need further guidance, please contact our QuickBooks error support team at +1-800-761-1787 for assistance.